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A resource for local business owners

Marketing for your Business

  • Welcome to The Local Shop
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  • Contact
  • About
  • Become a Member
  • Member Sign In

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Post your return policies on your social media to help inform customers before they come to your store. Use positive text ("We can accept returns in the first 30 days") and not negative verbiage ("We don't accept anything returned after 30 days"). #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #returnpolicies #retailreturns Pair or group items that work together as gifts. Place items together for a photo vignette and post on your business social media. Explain in your text why they work as the perfect, fun or unique gift! #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #holidayretail Bring your customers inside your business with your social media posts. Tell them about life behind the scenes (#bts) at your business. This could be about your shop’s holiday celebration for staff, decor in your store, how exhausted you are with the extended hours, how you’re balancing work and home holiday life - these are all relatable and allow your customer to feel more connected to your business. #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #holidayretail #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #holidayretail Highlight the store items that will make perfect gifts on your business social media. We all know the stress of shopping during the holidays. Here's your chance to be your customer’s hero and help them finish their list by offering gift suggestions from your store!🛍 #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #holidayretail Imagine if ALL your customers visited your store everyday. They’re doing just that when they follow you on your business social media. They’re following your business giving you the opportunity to talk to them, just as if they had walked into your store. Here’s your chance to thank them, ask them what they still need to finish their gift lists and to offer solutions! 🎄 #concordca #concordcalifornia #smallbusinessgettingitdone #customerservice #customerfirst #holidayretail #concordca #concordcalifornia Make your holiday post stand out and more personal. #happylaborday #authenticmarketing #tellyourstory
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